Wednesday, November 30, 2011

CRM 2011 - "HTTP 500 - Internal Server Error" using SOAP Endpoint in Silverlight Webresources

Requesting data over organization endpoint results in the following error.
HTTP 500 - Internal Server Error

The problem may be a missing provider-setting in the IIS configuration.


Solution:
  • Open IIS Manager
  • Select "Microsoft Dynamics CRM" Site
  • Doubleclick "Authentication"
  • Right click "Windows Authentication"
  • Select "Providers"
  • Add "Negotiate"
  • IIS-Reset


 There should be two "Provider" entries.
  • Negotiate
  • NTLM
Cheers,
Markus

Tuesday, November 29, 2011

CRM 2011 - Import Organization - Errorcode: 0x80131904 The login already has an account under a different user name

Using Import Organization on a CRM 4 Database results in
Errorcode: 0x80131904 The login already has an account under a different user name

The problem are different users and schemas in the sql-database of the installed system (CRM2011) and the source system (CRM4). The system language of the CRM 2011 database is another language than the CRM 4 database has been.


Example (de/en):

CRM 4 based on Windows Server 2003 / SQL 2005 GERMAN
CRM 2011 based Windows Server 2008 R2 / SQL 2008 ENGLISH

The german systems contains the user and schema 'NT-AUTORIT√ĄT\NETZWERKDIENST'.
CRM 2011 database contains an user and a schema 'NT AUTHORITY\NETWORK SERVICE'. This is what the CRM 2011 system is expecting in the import org database.

Solution:

  • Create Database with name of CRM 4 source (_MSCRM) in SQL-Server of CRM 2011
  • Restore from backup of CRM 4
  • Delete the user and schema 'NT-AUTORIT√ĄT\NETZWERKDIENST' from restored database
  • Use Deploymentmanager and import the organization
Cheers,
Markus